Request Deletion of Your TIMON App Account
TIMON USA respects your privacy. You can request deletion of your TIMON App account and associated personal data at any time.
How to Request Account Deletion
- Send an email to info@timonusa.com.
- Use the subject: TIMON App — Account Deletion Request.
- Include the email address registered with your TIMON App account.
- Our support team will provide instructions for verifying account ownership and processing your request.
You can submit this request even if you no longer have the TIMON App installed.
Never send your password, verification codes, or other sensitive credentials.
What Data Will Be Reviewed for Deletion?
After verifying account ownership, TIMON USA will review and process the deletion of applicable account-related data, including:
- Your Firebase Authentication account and associated email address.
- Account identifiers and related authentication information.
- Device ownership associations linked to your account.
- Family or technician access permissions and invitations associated with your account, where applicable.
Device ownership and shared access must be reviewed before changes are made to avoid disrupting other authorized users or compromising device security.
Data That May Be Retained
Certain information may be retained where necessary for legal compliance, security, fraud prevention, dispute resolution, or protection of other users’ legitimate accounts and devices.
Any applicable retention will be reviewed as part of the deletion request.
Important: TIMON App vs. Online Store
Your TIMON App account is separate from your TIMON USA online store account.
Requesting deletion of your TIMON App account does not automatically delete your WooCommerce shopping account, purchase history, invoices, or order records.
The person who purchases a TIMON device may be different from the person who registers and operates it.
This procedure concerns TIMON App accounts only.
Contact TIMON USA
Email: info@timonusa.com
Website: https://www.timonusa.com
To request account deletion, email us using the instructions above.
